Our Founding Story
VIP Pools and Spas began in 1999 with one dream: to bring exceptional service to the hot tub service, and pool service industry. Founded by Robert Haley, a man with an unmatched vision for quality and customer care, the business quickly grew into a beloved family-run operation. From the start, VIP Pools and Spas has stood for trust, excellence, and a personal touch.
Our Early Days
In its early years, VIP Pools and Spas focused on building above-ground pools while offering emergency repairs for pools and hot tubs—even after hours and on weekends. Robert’s dedication was more than just professional; it was personal. He brought his entire family into the business, ensuring every customer interaction reflected a legacy of hard work and care.
Driven by Innovation
As customer needs evolved, VIP Pools and Spas rose to the challenge, refining its services to meet growing demands. Innovations like prompt call-backs, weekend service availability, and quick, reliable repairs set VIP Pools and Spas apart. The business was also ahead of its time, adopting e-transfers and emailed invoices to simplify processes and lower costs for customers.
Focused on Service
Today, VIP Pools and Spas has shifted focus solely to the pool and hot tub service, repair, and maintenance. By specializing in these areas, we ensure unparalleled care and attention for all types of pools and spas. We’ve never had a storefront, operating entirely online to make accessing our services seamless and convenient for our customers.
A Family Legacy
Despite the growth and changes, VIP Pools and Spas remains a family-run business, driven by the same passion Robert Haley instilled from the beginning. Our family treats every backyard as if it were our own, bringing the same dedication and enthusiasm to each service call.
Looking Ahead
As we continue to innovate and expand, our commitment to excellence and customer satisfaction remains unwavering. At VIP Pools and Spas, we’re not just maintaining pools and hot tubs—we’re creating exceptional experiences for you and your family. Feel free to contact us for all your pool and hot tub needs.